Privacy Policy

01Who we are

This Privacy Policy explains how Brush & Roll Painters, a DBA of Third Son Solutions LLC, based in Woodbury Heights, New Jersey ("Brush & Roll," "we," "us," or "our"), collects, uses, and protects your information when you visit brushandrollnj.com, request an estimate, or communicate with us by text, phone, or email.

02Information we collect

Information you give us

When you request an estimate, call, text, or hire us, you may give us:

• Your name, phone number, email address, and home address
• Details about your project, such as the rooms or surfaces to be painted, timing, and color preferences
• Photos of your home or project that you choose to send us
• Payment and financing information, which is handled by our payment and financing providers

Information collected automatically

When you visit our website, we and our service providers may automatically collect basic technical information, such as your browser type, device type, IP address, general location, the pages you visit, and how you arrived at our site. Some of this is collected using cookies and similar technologies (see section 06).

03How we use your information

We use your information to:

• Respond to your estimate request and schedule your walkthrough
• Prepare your written quote and carry out your project
• Send you updates about your estimate and project by text, phone, or email
• Send occasional offers or updates, if you have agreed to receive them (you can opt out at any time)
• Process payments and financing applications
• Ask for feedback or a review after your project
• Improve our website and services
• Comply with legal obligations and protect our rights

04Text messaging & mobile information

If you agree to receive text messages from us, we use your phone number only to communicate with you about your estimate, scheduling, your project, and occasional promotions and service offers. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. For full messaging terms, see our Terms & Conditions.

05How we share your information

We do not sell your personal information. We share it only as needed to provide our services:

• Service providers that help us run our business, such as our website and customer management platform, text messaging and email services, estimating and invoicing software, and payment processors. They may use your information only to provide services to us.
• Painting crews assigned to your project, who receive the details they need to do the work, such as your name, address, phone number, and project scope.
• Financing providers, if you choose to apply for financing.
• Legal and safety reasons, when required by law or to protect the rights, property, or safety of our customers, our business, or others.
• Business changes, if our business is sold or reorganized, in which case your information may transfer to the new owner under this policy.

06Cookies & analytics

Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use it. We may use analytics tools such as Google Analytics, and our service area map is provided by Google Maps. These services may collect information about your visit under their own privacy policies.

You can block or delete cookies in your browser settings. Some parts of the site, such as the estimate form or map, may not work properly without them.

07How long we keep it

We keep your information for as long as needed to respond to your request, complete your project, honor any warranty, keep accurate business and tax records, and meet legal requirements. When it is no longer needed, we delete it or keep it in a form that no longer identifies you.

08How we protect it

We use reasonable safeguards to protect your information, and we rely on established service providers to store and process it securely. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

09Your choices

• Text messages: reply STOP to any message to opt out.
• Emails: use the unsubscribe link in any marketing email.
• Access, correction, or deletion: call us to ask what information we have about you, to correct it, or to have it deleted. We may need to keep some information to complete your project or meet legal requirements.
• Cookies: manage them in your browser settings.

10Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

11Third-party websites

Our website may link to or include features from other companies, such as Google Maps or financing providers. We are not responsible for their privacy practices, so please review their privacy policies.

12Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page.

13Contact us

Questions about this Privacy Policy or your information? Give us a call.

Brush & Roll Painters (a DBA of Third Son Solutions LLC)
Woodbury Heights, NJ
Phone: (856) 681-9027